Our Commitment to Privacy
At VxCode AI, we prioritize protecting users' privacy and data security, adhering to the principle of "local-first" and "minimal data collection." This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered IDE service.
1. Information We Collect
1.1 Account Information
When you create an account, we may collect:
- Email address
- Username
- Profile information you choose to provide
1.2 Usage Information
We collect minimal usage data to improve our service:
- Feature usage statistics (anonymized)
- Error logs and performance metrics
- General usage patterns (no personal code content)
1.3 Code and Project Data
Local-First Approach:
Your codebase files are stored locally on your devices. For AI processing and indexing, files may be temporarily uploaded for embedding generation. After processing, all plaintext code is immediately deleted from our servers.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the VxCode AI service
- Improve AI model performance and accuracy
- Provide customer support
- Send important service updates
- Analyze usage patterns to enhance user experience
3. Data Security and Protection
3.1 Encryption and Transmission
We implement strict security measures:
- All data transmission is encrypted using TLS 1.3
- End-to-end encryption for sensitive communications
- Regular security audits and penetration testing
- SOC 2 Type II compliance
3.2 Access Controls
We maintain strict access controls to prevent unauthorized access:
- Multi-factor authentication for all team members
- Role-based access controls
- Regular access reviews and audits
- Immediate revocation of access for former employees
4. Regional Data Storage
User data and infrastructure are deployed based on account location and stored in:
- United States: US-based users
- Singapore: Asia-Pacific users
- Malaysia: Southeast Asian users
Data isolation is maintained to meet local data protection regulations including GDPR, CCPA, and other applicable privacy laws.
5. Data Sharing and Third Parties
We do not sell your personal data.
We may share limited data only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers under strict data processing agreements
6. Your Rights and Choices
You have the right to:
- Access: Request copies of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Objection: Object to processing of your personal data
- Restriction: Restrict processing of your personal data
7. Data Retention
We retain your data only for as long as necessary:
- Account data: Until account deletion + 30 days
- Usage analytics: Anonymized after 90 days
- Code embeddings: Deleted immediately after processing
- Support communications: 3 years for legal compliance
8. Children's Privacy
VxCode AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
Email: privacy@vxcode.ai
Address: [Company Address]
Phone: [Phone Number]