Cookie Policy

Last updated: January 1, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

At VxCode AI, we use cookies and similar technologies to provide, secure, analyze, improve, and market our services while respecting your privacy.

Types of Cookies We Use

1. Essential Cookies

Required for basic functionality

These cookies are necessary for the website to function properly and cannot be disabled.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance
  • Basic website functionality

2. Analytics Cookies

Help us understand usage patterns

These cookies collect anonymized information about how visitors use our website.

  • Page views and user interactions
  • Feature usage statistics
  • Performance metrics
  • Error tracking and debugging

3. Functional Cookies

Enhance user experience

These cookies remember your preferences and provide enhanced functionality.

  • Language and region preferences
  • Theme and UI customizations
  • Recently used features
  • Workspace settings

4. Marketing Cookies

Optional - Can be disabled

These cookies are used to show relevant advertisements and measure campaign effectiveness.

  • Targeted advertising
  • Social media integration
  • Campaign tracking
  • Conversion measurement

Third-Party Cookies

We may use third-party services that set their own cookies. These include:

ServicePurposeType
Google AnalyticsWebsite analytics and usage trackingAnalytics
Auth0User authentication and session managementEssential
IntercomCustomer support and messagingFunctional
HotjarUser behavior analysis and heatmapsAnalytics

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Site permissions → Cookies and site data

Cookie Consent Manager

We provide a cookie consent manager that allows you to:

  • Accept or reject different categories of cookies
  • Change your preferences at any time
  • View detailed information about each cookie
  • Withdraw consent for non-essential cookies

Cookie Settings

Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Authentication cookies: 30 days or until logout
  • Preference cookies: 1 year
  • Analytics cookies: 2 years (anonymized after 90 days)
  • Marketing cookies: 90 days

Do Not Track

We respect "Do Not Track" browser settings. When enabled, we will:

  • Disable non-essential analytics cookies
  • Turn off marketing and advertising cookies
  • Limit data collection to essential functionality only
  • Honor your privacy preferences

Mobile Apps

Our mobile applications may use similar technologies to cookies, including:

  • Local storage and app preferences
  • Mobile advertising identifiers
  • Push notification tokens
  • Analytics SDKs

You can manage these through your device settings or app preferences.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Data Protection Officer
Email: privacy@vxcode.ai
Subject: Cookie Policy Inquiry
Address: [Company Address]